ServerOrigin Communications (http://www.serverorigin.com) is excited to announce our newest partnership and complimentary value-add to your ethProxy service. As many of our subscribers know first hand, we work very hard to increase your redundancy, overall availability, and website speeds. We believe we do an excellent job at increasing speeds for our users and delivering the superior uptime they desire. Unlike most companies, we do not hide our ‘hiccups’ or downtime. As rare as it may be, we are always looking for ways to identify problems before they occur.

Our DDoS mitigation service is a little different than most competitors, we don’t alert you with every little rush of data that may hit your site. Our ethProxy service is meant to be a fully managed services that is in the background. We are here to handle the attacks and intrusion-based attempts on your site so you don’t have to. We don’t want you to worry about whether your site is online and you should never have to worry whether we are meeting your expectations.

Now you say, “Why am I reading this? Why is this dragging on?”. We have a very simple answer, “Check this out!”.

If you have never heard of Panopta, they are one of the fastest growing availability and benchmarking companies on the market. Their service offering is above and beyond what we have found while working with other possible vendors. We have chosen their service and will be providing every ethProxy subscriber with their own login and password to the Panopta control panel. This panel will provide you limitless amounts of information on your website’s response time, uptime, etc.

We understand many of you may be wondering why we chose Panopta over other companies like Gomez and WebMetrics. It was a difficult decision! They all offer a ton of options and lots of useful information but only one met the needs for us to provide you a solution which we feel best represents ServerOrigin and our services.

Below I will list a few features and advantages with Panopta’s monitoring solution:

• The most accurate monitoring service available. High-frequency checks mean your outages are confirmed faster and you are notified sooner in order to minimize downtime. Plus our advanced outage verification algorithms eliminate false alerts that can undermine the usefulness of any monitoring system.
• Intelligent notification system ensures the right people are notified at the right time. Don’t be limited to sending a single email when there is an outage. Our notification system supports automatic escalation of outages to any number of people, and most packages offer unlimited SMS messages to ensure that your team never misses an alert.
• Do more than just track downtime — give your team tools to more efficiently manage outages. Our outage management tools make it easy for everyone involved to work together, including system administrators, call center staff and management, to resolve problems faster without getting in each other’s way. Plus, all communication related to the outage is archived for future review and reference.

ServerOrigin will be creating your accounts over the next couple of days. Ensure your email address is correct, we will be sending your account information to your email address. If you wish to disable alerts at any time, simply let our support staff know. This will offer alerting to your mobile phone, pager, and voice calling. We are providing unlimited SMS notifications for all customers as well as the ability to track outages and respond directly to the staff.

With monitoring comes schedules!

If you have a regular maintenance schedule, please notify ServerOrigin so we can place your maintenance schedule into the system. This will ensure you will not receive nagging alerts when you’re doing planned maintenance.

This service is optional. If you wish to opt-out, please send us an email at: support@serverorigin.com – Simply let us know you wish to opt-out of the monitoring solution.

We hope this email was informative and that you are just as excited as we are to bring you this solution! If you have any questions, concerns, or feedback then do not hesitate to send us a message.

From the ServerOrigin team, we wish to say thank you for your commitment to our services and we are grateful to have such a wonderful client base!

Your ethProxy Support Team!