Status.ServerOrigin.Com » netherlands vps outage http://status.serverorigin.com ServerOrigin Off-Network Status Fri, 27 Jan 2012 13:54:00 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Datacenter Issues – Ecatel / VPS Nodes – Netherlandshttp://status.serverorigin.com/2009/10/28/datacenter-issues-ecatel-vps-nodes-netherlands/ http://status.serverorigin.com/2009/10/28/datacenter-issues-ecatel-vps-nodes-netherlands/#comments Wed, 28 Oct 2009 08:36:40 +0000 admin http://status.serverorigin.com/?p=101 Netherlands VPS Customers:
Ecatel appears to be having a datacenter connectivity issue. We have reported and escalated, awaiting word from their support staff on when this issue will be resolved.

Thanks,

ServerOrigin Support

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10/30/2009 – 02:53 AM CDT

Ecatel Update: Servers should be up in the next couple hours. We’re awaiting verification the issue is resolved. We will be applying credit for all users affected. Ecatel was showed horrible support in this matter. We will be purchasing new servers in the EvoSwitch datacenter and moving all customers once the servers are up. We apologize for the inconvenience and we thank everyone for your continued patience. This was an outage completely out of our control but this situation was made worse by the lack of support and updates from the datacenter. We provide better services than this for our customers and we will make every effort to be sure this doesn’t occur in the future.

Thanks,

ServerOrigin.Com

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10/30/2009 – 08:03 AM CDT

Ecatel issues resolved. Credit applied to all users impacted.

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