Our DDoS mitigation service is a little different than most competitors, we don’t alert you with every little rush of data that may hit your site. Our ethProxy service is meant to be a fully managed services that is in the background. We are here to handle the attacks and intrusion-based attempts on your site so you don’t have to. We don’t want you to worry about whether your site is online and you should never have to worry whether we are meeting your expectations.

Now you say, “Why am I reading this? Why is this dragging on?”. We have a very simple answer, “Check this out!”.

If you have never heard of Panopta, they are one of the fastest growing availability and benchmarking companies on the market. Their service offering is above and beyond what we have found while working with other possible vendors. We have chosen their service and will be providing every ethProxy subscriber with their own login and password to the Panopta control panel. This panel will provide you limitless amounts of information on your website’s response time, uptime, etc.

We understand many of you may be wondering why we chose Panopta over other companies like Gomez and WebMetrics. It was a difficult decision! They all offer a ton of options and lots of useful information but only one met the needs for us to provide you a solution which we feel best represents ServerOrigin and our services.

Below I will list a few features and advantages with Panopta’s monitoring solution:

• The most accurate monitoring service available. High-frequency checks mean your outages are confirmed faster and you are notified sooner in order to minimize downtime. Plus our advanced outage verification algorithms eliminate false alerts that can undermine the usefulness of any monitoring system.
• Intelligent notification system ensures the right people are notified at the right time. Don’t be limited to sending a single email when there is an outage. Our notification system supports automatic escalation of outages to any number of people, and most packages offer unlimited SMS messages to ensure that your team never misses an alert.
• Do more than just track downtime — give your team tools to more efficiently manage outages. Our outage management tools make it easy for everyone involved to work together, including system administrators, call center staff and management, to resolve problems faster without getting in each other’s way. Plus, all communication related to the outage is archived for future review and reference.

ServerOrigin will be creating your accounts over the next couple of days. Ensure your email address is correct, we will be sending your account information to your email address. If you wish to disable alerts at any time, simply let our support staff know. This will offer alerting to your mobile phone, pager, and voice calling. We are providing unlimited SMS notifications for all customers as well as the ability to track outages and respond directly to the staff.

With monitoring comes schedules!

If you have a regular maintenance schedule, please notify ServerOrigin so we can place your maintenance schedule into the system. This will ensure you will not receive nagging alerts when you’re doing planned maintenance.

This service is optional. If you wish to opt-out, please send us an email at: support@serverorigin.com – Simply let us know you wish to opt-out of the monitoring solution.

We hope this email was informative and that you are just as excited as we are to bring you this solution! If you have any questions, concerns, or feedback then do not hesitate to send us a message.

From the ServerOrigin team, we wish to say thank you for your commitment to our services and we are grateful to have such a wonderful client base!

Your ethProxy Support Team!

We apologize for the inconvenience as this matter is being resolved.

**NO CUSTOMERS ARE IMPACTED DUE TO THIS ISSUE. THIS IS ONLY SERVERORIGIN.COM ITSELF**

Thanks for your patience.

Please email support@serverorigin.com if you have any questions!

Maintenance will end by 9AM CDT today.

ServerOrigin’s cloud technology is hosted in a Tier1 Facility in partnership with RackSpace hosting.  This offer will include our ethProxyLite ddos mitigation product as well as our state-of-the-art intrusion detection mechanisms.

Join the most advanced infrastructure available for cloud hosting. Fully redundant, full 1000Mbps, full 100% SLA.

As our cloud services page is being built, please check out our offers listing available at: WebHostingTalk

ServerOrigin proudly serves the elite of the online marketplace. Just a few of our customers include: Hair Club for Men , Lillian Vernon , PayMate , and Oracle’s Sun Division.

No customers are impacted, our billing system and ticket systems will remain online. This is a temporary loss of service as we do some memory upgrades. If you have any questions or concerns, please contact us at: https://billing.serverorigin.com or support@serverorigin.com

Thanks!

Coupon Code: REFUGEEVPS

We have had a large influx of customers who were recently without hosting solutions due to Santrex’s collapse. We are here to help and we want to extend our offers to anyone previously affected.

Free 30GB of remote Backup Hosting space for as long as you remain a customer.

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Many of you have been Santrex customers for years and dealt with the poor service and response. The final blow has been dealt and Santrex announced all customer data has been lost. ServerOrigin is stunned at how a company with a reputation and the experience in this industry could make such a major mistake. ServerOrigin Communications would like to extend our hand to all customers of Santrex who are looking for a provider they can trust and depend on.  Please feel free to email us or stop by our site at http://www.serverorigin.com | we are not as cheap in some areas but we have the capability, with our pricing, to provide the data redundancy you require.

We are offering FULLY unmetered services on all of our web hosting/VPS hosting plans for all Santrex refugees.

We wish you all the best and hope you find new hosting companies who appreciate you as a customer and treat you better than you have been treated thus far.

This offer will run through the middle of April! Get signed up today and protect your site with the best!

We’re currently doing some billing system upgrades that may show some intermittent connectivity to the billing part of our site while these changes are taking place.

We’re moving the billing system to a faster cloud configuration which should provide us some scalability and allow for some additional features that we’re lacking in the current configuration. Changes will be fully propagated within 24 hours, please continue to submit any support or sales requests to the email contacts or give us a call.

support@serverorigin.com

billing@serverorigin.com

sales@serverorigin.com

Contact: 1-888-670-0853

Thanks so much,

Kyle A.

ServerOrigin Communications

We’re adding employees and seeing a record number of calls with the release of priority support. If we’re tied up, leave a message and expect a call back almost immediately!

Have a wonderful and prosperous 2010!

We have issues on all shared servers with installatron, please be patient with us. We’re twirling our thumbs waiting on Installatron to answer a support ticket!! We have tried all avenues and we switched from Fantastico for these kinds of issues. If this continues, we will be looking for an alternative.

09:33PM CDT:
Issue is now resolved on all servers. We have rolled back to *Stable* cPanel release. We don’t have all the bells and whistles but all is well again. We’re really wondering the point in cPanel having 3-4 release cycles if only one works

We apologize for the inconvenience, RVSkins and Installatron are now functional on all systems again.