Status.ServerOrigin.Com » Single Server Issue

ServerOrigin.Com Down due to a database cluster maintenance

admin — Mon, 26 Jul 2010 18:47:08 +0000

ServerOrigin.Com is down currently due to a database cluster having issues. We have failed over to an alternate cluster but that required a DNS change so it isn’t immediate for everyone. Customers can still reach support via: https://billing.serverorigin.com or emailing: support@serverorigin.com

We apologize for the inconvenience as this matter is being resolved.

**NO CUSTOMERS ARE IMPACTED DUE TO THIS ISSUE. THIS IS ONLY SERVERORIGIN.COM ITSELF**

Thanks for your patience.

Maintenance on ServerOrigin.Com Cluster

admin — Sun, 02 May 2010 10:25:39 +0000

Our main site: www.serverorigin.com may have some intermittent connectivity for a couple hours this morning as we perform some maintenance.

No customers are impacted, our billing system and ticket systems will remain online. This is a temporary loss of service as we do some memory upgrades. If you have any questions or concerns, please contact us at: https://billing.serverorigin.com or support@serverorigin.com

Thanks!

Shared Hosting Server – 69.197.175.x

admin — Thu, 26 Nov 2009 09:37:42 +0000

03:30AM CDT:

69.197.175.x: Server is currently down due to unknown reasons. Contacted datacenter to check the health of the system. Should have it up shortly, it does appear it may have lost power. This will affect a small number of shared hosting subscribers only. Please contact support at: support@serverorigin.com to place a ticket.

04:00AM –RESOLVED

Billing System Upgrade

admin — Fri, 06 Nov 2009 08:24:50 +0000

01:00AM CDT:

- We’re doing a database upgrade on our billing system. You can still request support via: support@serverorigin.com.

Should be a short outage, we’ll have it up soon.

Thanks!

ServerOrigin Server Updates – Scheduled Tonight

admin — Tue, 06 Oct 2009 07:05:00 +0000

Customers on shared hosting servers across all of ServerOrigin’s U.S.-based servers may experience some slowness for a short period of time tonight. We’re going through each server and doing some security updates as well as some minor patches to Apache/cPanel/MySQL/PHP.

All servers are planned to be completed by 4AM CST 10/06/2009.

If you have any questions or concerns, please do not hesitate to contact our support department or email us directly at: support -at- serverorigin.com

ServerOrigin.Com – Website down for server maintenance.

admin — Tue, 01 Sep 2009 20:19:04 +0000

ServerOrigin.Com – The main website and billing system are down temporarily for a server upgrade. The site has been solid with 100% uptime for nearly a year but it is time to do some cleanup and repair a filesystem issue on the system.

15:15CDT

We expect the site/ticket system to be down for a couple of hours. The maintenance should be completed by 17:00CDT. Support can still be reached via: support@serverorigin.com

Emergency requests are still available via: pager-at-serverorigin.com

Sincerely,

Your ServerOrigin.Com Support Team!

Shells/Xanax Reboot – Routing Changes

admin — Sat, 22 Aug 2009 07:51:03 +0000

Due to some routing changes shells/xanax have been rebooted tonight. Servers will be back up shortly and we apologize for the downtime. We are added some GRE tunnels and had to rebuild the kernels.

Thanks!

Your Happy ServerOrigin Support Team!

www.ServerOrigin.Com / MYSQL Server Backend Slowness

admin — Sun, 11 Jan 2009 08:17:35 +0000

————————————————————————————————————

2:16AM CST:

Maintenance is being run on our MYSQL server that houses billing information. The billing/ordering system may be sluggish or unresponsive for a short period of time.

This should be corrected within 15 minutes.

Thanks,

ServerOrigin.Com Support

Xanax – Hardware issue

admin — Mon, 28 Jan 2008 03:40:20 +0000

UPDATE 21:44 CST:

Box was rebooted as it seems to have had a panic possibly due to a FS error. Rebooted with completed fsck and it is now back online. Total Outage: 11 Minutes

Dear ServerOrigin Subscriber,

You are receiving this message because the server you are on (xanax.serverorigin.com) is currently experiencing a hardware trouble and is being repaired. This should be a fairly short outage but we wanted to make all users aware of this issue and we should have it back up shortly. We apologize for the inconvenience.

Thanks,

Kevin H.

ServerOrigin.Com

- 21:34 CST / 01/27/2008

Reminder: www.serverorigin.com

admin — Sat, 01 Dec 2007 02:58:07 +0000

Reminder that our website: www.serverorigin.com and the billing system will be down due to a maintenance on the server file cluster it is on. Please continue to submit any support tickets via: support@serverorigin.com

We expect the downtime to be completed in 6-8 hours.

Thanks

Reminder to: http://status.serverorigin.com/2007/11/20/wwwserverorigincom-company-website-maintenance/