12:08 CST:

At approximately 12:08 CST one of our ethProxy routers, which we had a memory issue on earlier in the day, failed. We have a tech onsite doing the hardware replacement as of 12:24CST.

All subscribers that have opted in to our free failover service have automatically failed over to an alternate route. If you have not requested to be configured, please contact our support staff and this kind of issue will not affect you in the future. Sadly, this is part of business, hardware failures happen but this is also why we provide the failover service for situations such as these. If you’re having a service interruption, please notify support at: support@serverorigin.com

12:41AM CST:
Router fix is in place. Issue is resolved.