We did some upgrades to cPanel and Installatron has gotten busted!

We have issues on all shared servers with installatron, please be patient with us. We’re twirling our thumbs waiting on Installatron to answer a support ticket!! We have tried all avenues and we switched from Fantastico for these kinds of issues. If this continues, we will be looking for an alternative.

09:33PM CDT:
Issue is now resolved on all servers. We have rolled back to *Stable* cPanel release. We don’t have all the bells and whistles but all is well again. We’re really wondering the point in cPanel having 3-4 release cycles if only one works

We apologize for the inconvenience, RVSkins and Installatron are now functional on all systems again.

01-10-2010 22:30 CDT:

All shared hosting servers will have an update tonight to the next release cycle of cPanel/WHM. This will include all shared hosting servers and all ddos protected shared servers running cPanel. This update is to allow implementation of newer perks/extras that are included with the latest versions of cPanel. Thus far we have delayed moving to a faster release cycle due to issues with incompatibility between RVSkins and newer versions as well as some inconsistencies on configuration between Linux and FreeBSD.

This update will include all servers, including the FreeBSD shared hosting systems. Please submit a support request if you have any feedback or concerns. We’re hoping for this upgrade to be smooth and you may see some delay in connection times while connecting to your cPanel/WHM interface during these upgrades. The upgrades will include upgrades to MySQL and PHP.

If you believe you have fallout or problems related to the upgrades, please submit a ticket to our support team at: support-at-serverorigin.com

12:08 CST:

At approximately 12:08 CST one of our ethProxy routers, which we had a memory issue on earlier in the day, failed. We have a tech onsite doing the hardware replacement as of 12:24CST.

All subscribers that have opted in to our free failover service have automatically failed over to an alternate route. If you have not requested to be configured, please contact our support staff and this kind of issue will not affect you in the future. Sadly, this is part of business, hardware failures happen but this is also why we provide the failover service for situations such as these. If you’re having a service interruption, please notify support at: support@serverorigin.com

12:41AM CST:
Router fix is in place. Issue is resolved.

ServerOrigin Communications would like to wish you a healthy and prosperous 2010. Ringing in the new year we will updating our website to reflect a more dynamic feel with colorful additions and testimonials from real customers. If you would like to contribute a testimonial that will be displayed on our site, please send it to: sales@serverorigin.com

Please specify if you would like your URL listed and/or name. We’ll even sweeten the deal! If we use your testimonial we’ll give you a free $10.00 credit to your next month of service.

Quick News Update:
ethProxy™ subscribers will soon have access to one of the world’s largest CDN’s with your service! ServerOrigin has partnered with Highwinds CDN service and will be offering discounted services to all customers!

We thank you for being a ServerOrigin customer and we look forward to serving you in the new year!

Have a wonderful new year’s!

ServerOrigin Communications, LLC.