08:04AM CDT:

Appears an issue with a power failure at the datacenter. Backup power failed to kick-off for the cabinet we’re awaiting an update from the engineer checking to get it back up. This issue is affecting a small number of users.

Updates will come shortly.

09:00AM CDT:
Issue was resolved. We apologize for the trouble.

Thanks!

We are excited to tell you that we have new equipment racked that is owned by ServerOrigin in the Netherlands Ecatel datacenter. These servers are 1Gbps connected with sheer ServerOrigin style, these are fully unmetered. We’re now including vePortal on all new nodes! If you are a current Netherlands/Germany customer and would like to be moved to the new Netherlands nodes, please place a ticket with support@serverorigin.com. This will now allow management for you to backup/restore/rebuild/reboot your own VPS without intervention from support. You can check out the client options available within vePortal on their site at: http://www.veportal.com/gallery.htm

Please understand there is one drawback to the move. We cannot migrate current VPS’ off older nodes due to the architecture differences between HyperVM and vePortal, we have attempted and there are always issues. If you would like to move your data, IP addresses, etc. Please let us know and we’ll get you moved over!

Germany is next: We have new servers being stood up in Frankfurt and should be available by the middle of this week. Once they are available and ready, we will be offering moves to the new nodes which will include vePortal management as well. We have had significant problems in the past several months due to the way we were partnering with other providers to offer services internationally. Due to those issues, we are now shipping our own hardware (New HP DL380 G6′s) to all international datacenters we serve. The servers will be configured with 1Gbps *DEDICATED* unmetered links with full 100Mbps links to each VPS on the node with average speeds planned at 60Mbps during peak times per VPS.

If you have any questions or concerns, please feel free to contact us via our support page at: http://billing.serverorigin.com or by email at: support@serverorigin.com

Thanks,

Kevin H.

ServerOrigin.Com

ServerOrigin/ethProxy Subscribers,

ServerOrigin is proud to announce a couple of new features available to you. The best part about the additional features is that we are providing them free of charge to all current and new subscribers.

DNS Failover Option:

If you are not already taking advantage of our DNS failover abilities, we invite you to opt-in. Send us a message and we’ll get you configured. This option provides for a 99.99% uptime guarantee with ServerOrigin. This free feature gives you multiple advantages:

• More than 100 DNS servers strategically placed around the world to provide the least amount of latency and highest availability with a 100% Uptime guarantee for DNS services.
• Fast failover in case of full datacenter/proxy hardware failure. If our datacenter or our proxy has a failure or a maintenance planned, once the failure is detected your proxy protection is immediately and automatically moved to an alternate datacenter.
• Fast propagation. With nameservers around the world, we can provide near immediate propagation on DNS changes that will be seen by 97% of the world in under 30 minutes.

Setup is fast and easy! You notify us you’d like to get the service configured, we make the modifications on our end and in the next few minutes we’ll provide you nameserver addresses to configure at your domain registar. Once that change is made, you’re protected!

DDoS Protected Shared Failover:

Our newest option available free of charge to all customers! The purpose of DDoS protection and automated failovers are simply to increase uptime. In order to guarantee uptime then you have to remove the single points of failure. If you’re a customer without a load-balanced set of servers of hot failover servers available (most aren’t) then this option is perfect for you!

Did you know that we provide free load balancing with every proxy plan?

So think of this… ServerOrigin’s DNS failover service almost guarantees you 100% uptime and we are now investing more than 1 million dollars in additional backbone bandwidth and equipment to provide you complete datacenter redundancy.

What if your server fails? What if it needs to be patched? What if a drive goes bad? What if YOUR datacenter has a power failure? What if your datacenter loses network connectivity? Problem Solved! FREE

We’re proud to announce our DDoS Protected Shared failover solution.

• 20GB Disk Space / Unmetered bandwidth
• cPanel 11 + WHM
• LiteSpeed Web Server

Now you can have a backup copy of your website, database, etc. Store it on our servers and if yours fails for any reason, our failover service will automatically detect the failure. We’ll switch to your backup copy on our servers immediately. This will be completely transparent to the end-user.

How’s 100% uptime sound? Accomplish it for free!

Please feel free to contact our support department and let us know what you’d like to opt-in for. We will get you started and like I said… This is free! No setup, no catch.

No other DDoS provider will offer you this kind of deal!

You ask why? This is our way of saying, “Thank you”. You have helped us grow and become the single largest provider of DDoS protection in the mid-level market. We appreciate you and we know the better your business does, the better we do.

If you have any questions, please let us know.

Thanks again!

ServerOrigin/ethProxy Support Staff!