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ServerOrigin Off-Network Status

Archive for September, 2009

ethProxy gets an update!

ServerOrigin.Com’s ethProxy Customers:

We would like to inform you that around 17:40 CST we implemented a new module that has been in the works for nearly six months. Our system as you may already know implements both the DDoS protection of our datacenter and our custom filtering routers, optimizers, and IP analysis clusters. The technology we have written in-house is completely modular so we can add and take away pieces as needed. We rolled out the new product today and its purpose is to lower the number of accidental bans and lower the throughput of DDoS traffic that is received at your site.

This tool is now proving to lower our overall output by 35% of what it has been on average daily. Our new verification techniques allow for legit traffic to pass with less chances of being accidentally discarded. This module also provides the functions to check for malformed traffic or attempts to find vulnerabilities. This will lower your chances of being hacked and lower the chances of a hacker to find vulnerabilities/exploits in the code of your website. We invite you to check your inbound traffic graphs for your server and see what kind of difference it has made. Please let us know if you have any issues.

Thanks!

We’re soon to introduce DDoS protected shared hosting with higher level protections than our ‘basic’ plans currently offered. New server added tonight as well as 2 new nameservers in additional datacenters.

Now users with our ethProxy and Shared hosting have the 4 available nameservers nationwide for redundancy!

-Kevin

As many may have noticed we had some downtime on our main website as we were moving to a new location. The website is now online and DNS should be functioning correctly.  We apologize for the inconvenience as it was a long process getting everything moved over. No users were impacted during the move but we didn’t want to scare anyone :)

We’re strong as ever and growing by the day. We’ve successfully seen our best month, last month, and continue to see a rise in ethProxy implementations for DDoS protection. Our new product is a home-run and we’re proud to say that we find a joy in seeing sites back online with our assistance, after being brought down by malicious attacks. ServerOrigin.Com is here for you as our current customer #1. Don’t think that we will forget the people who helped us become one of the fastest-growing competitiors in IRC/DDoS Protected hosting. We have seen our bumps along the way but at the end of the day we’ll continue to provide you the best possible experience we can offer.

Thanks again to everyone for your continued support!

-Kevin

ServerOrigin.Com – The main website and billing system are down temporarily for a server upgrade. The site has been solid with 100% uptime for nearly a year but it is time to do some cleanup and repair a filesystem issue on the system.

15:15CDT

We expect the site/ticket system to be down for a couple of hours. The maintenance should be completed by 17:00CDT. Support can still be reached via: support@serverorigin.com

Emergency requests are still available via: pager-at-serverorigin.com

Sincerely,

Your ServerOrigin.Com Support Team!